FAQ
Find your answer by browsing through our frequently asked questions. Still have a question for us? Do not hesitate to get in touch: info@sj-lifestyle.com. We’re happy to help!
Shipping
What are your delivery times?
Expected delivery is 2 to 4 business days.
How much will shipping cost?
Nothing! We ship all our orders for free.
Do you provide worldwide shipping?
Unfortunately not. At the moment, we only ship to Belgium, France, Italy, Luxembourg, the Netherlands and Spain. Do you want to place a bigger order for another country? Feel free to contact us on info@sj-lifestyle.com!
My order
How can I cancel my order?
When your order has not been picked yet, please contact our customer service team on info@sj-lifestyle.com and they will try to cancel the order before picking.
Did we already ship your order? In that case, you can easily return the shoes by following the instructions inside the box. We will offer you a refund as soon as we receive the goods in our warehouse. Please check our returns page for more information.
What if I receive the wrong product?
We’re sorry if you received the wrong product. In that case, you can return the shoes by following the instructions inside the box. We will offer you a refund as soon as we receive the goods in our warehouse. Please check our returns page for more information.
Product
How do I return my product?
Free shipping
Free returns
Exclusive products
